Observability & Operations
Operational model
For each critical pipeline and model define:
- owner
- schedule
- freshness target
- success criteria
- alert
- runbook
- recovery procedure
- escalation
SRE metrics
Use:
- availability
- freshness
- completeness
- failure rate
- MTTD
- MTTR
- reconciliation pass rate
- change failure rate
Control tower
Build an operational view covering:
Ingestion → Transformation → Modeling → Consumption → Business KPI
A green pipeline is not sufficient if the business KPI is wrong.
Incident workflow
Detect → Triage → Contain → Diagnose → Recover → Reconcile → Communicate → Prevent
Every major incident should produce a root-cause record and a prevention action.